Returns & Exchanges
At First MFG Co., we stand by the quality of our leather goods and apparel, offering a 30-day window for returns or exchanges on all items in new, unworn condition with original tags attached. We strive to ensure your gear fits perfectly and meets the highest standards of craftsmanship.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided through the portal and securely package your items.
- 3.Ship the Package
Drop off your package at any authorized carrier location, ensuring the tracking information is retained for your records.
- 4.Quality Inspection & Refund
After our team inspects the returned gear, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.